These Terms of Service (“Terms”) govern your use of the services provided by Gainalink LLC (“we”, “our”, “us”). By using our services, you agree to these Terms. If you do not agree with any part of these Terms, you should not use our services. Gainalink LLC reserves the right to modify these Terms at any time, and such modifications will be effective upon posting.
1. Services Provided
Gainalink LLC offers managed Pay-Per-Click (PPC) advertising services, including but not limited to Google Ads, Facebook Ads, and organic search engine optimization (SEO) services. We also provide consultation, strategy development, campaign monitoring, and optimization as part of our service package.
Our services include:
- PPC Management: Planning, creating, managing, and optimizing PPC advertising campaigns across various platforms such as Google Ads, Facebook Ads, and others.
- SEO Services: Improving a client’s organic search engine ranking through various techniques including on-page and off-page SEO strategies.
- Consultations: We offer free initial consultations to help understand your goals, determine the best ad formats, and develop a strategy tailored to your business needs.
2. Free Consultation
We offer a free initial consultation to all prospective clients. During this consultation, we will analyze your business, advertising needs, and goals to provide a recommended strategy for optimal results. This is a no-obligation consultation, and clients can choose to proceed with our services after receiving a customized price quotation.
3. Account Access and Client Obligations
To provide effective services, you agree to provide Gainalink LLC with:
- Access to your advertising accounts on platforms such as Google Ads, Facebook Ads, and any other relevant platforms.
- Necessary marketing materials including, but not limited to, branding guidelines, product details, target audience information, and any other relevant data needed to optimize your advertising efforts.
You are responsible for ensuring the accuracy and completeness of the information and materials you provide. We rely on these to create and manage your advertising campaigns, and any delays or errors caused by incomplete or inaccurate information may affect the performance of our services.
4. Monthly Subscriptions and Fees
Our services are offered on a monthly subscription basis. The pricing depends on several factors, including:
- Ad Strategy: The complexity and scale of your ad campaigns.
- Ad Spend History: Previous performance and budget allocation.
- Client Budget: Your overall marketing budget and financial resources.
- Contract Length: Engagement duration and involvement level.
All subscription fees are paid in advance, and clients are billed at the start of each month through Stripe. Your subscription will automatically renew each month until canceled. Fees are non-refundable, except as outlined in our refund policy.
5. Payment Terms
All payments are processed via Stripe, and clients are responsible for maintaining accurate payment information. Fees are charged at the start of each billing cycle, and the failure to provide timely payments may result in the suspension or termination of services.
We reserve the right to terminate or suspend your access to our services for any non-payment, breach of these Terms, or at our discretion after prior notification.
6. Performance Guarantee
Gainalink LLC offers a performance guarantee for the first month of service. We guarantee a minimum 50% increase in revenue or conversions for your ad campaigns during the first month, subject to the conditions discussed during the consultation, including ad spend, business type, and other factors. If you do not see these results within the first 30 days, you are entitled to a full refund of our service fees for that month.
Note: The performance guarantee does not include third-party costs such as ad spend paid directly to Google or Facebook.
7. Cancellation and Termination
You may cancel your subscription at any time by notifying us via email or through our customer portal. Upon cancellation, we will immediately stop managing and optimizing your ad campaigns. You will still retain access to all campaign data and reports we worked on during your engagement with us.
Once a subscription is canceled, services will cease immediately, and no further charges will apply, though prior payments will not be refunded.
8. Client Data and Campaign Information
Clients retain full access to their data and campaign details even after the cancellation of services. We do not claim ownership over any advertising assets, creative materials, or intellectual property related to your business or campaigns.
We will archive all relevant data for your convenience upon service termination, and you may request this information at any time after your subscription ends.
9. Intellectual Property Rights
All intellectual property related to the campaigns we create, including ad copy, design elements, SEO strategies, and other proprietary materials, remains the property of Gainalink LLC unless explicitly transferred to the client. Any materials or data shared with us remain your property, and we have the right to use them solely for the purpose of fulfilling our services.
10. Third-Party Platforms
As part of our service, we will manage your accounts on third-party platforms such as Google Ads, Facebook Ads, and others. These platforms have their own terms and conditions, which you agree to abide by. Gainalink LLC is not responsible for any changes in third-party policies, fees, or practices that may impact your campaigns.
11. Dispute Resolution
We aim to resolve disputes amicably through negotiation. If a satisfactory resolution cannot be reached, both parties agree to submit to binding arbitration, as governed by the laws of the state of Delaware.
12. Limitation of Liability
Under no circumstances will Gainalink LLC be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits or data, arising from the use or inability to use our services.